This policy explains what information 11xplay ("we", "us" or "our") collects when you visit 11xplays.it.com, how we use and protect that information, and the choices and rights you have. By using our website you agree to the practices described here.
On this page
1. Introduction
11xplay is a cricket-first sports hub that offers free, interactive tools, statistics and optional account features to fans aged 18 and over. This policy applies to the website at 11xplays.it.com and any pages, tools or services that link to it. It does not cover third-party websites or services that we do not control.
We have written this policy in plain language because we want you to understand exactly how your information is handled. If anything here is unclear, please contact us and we will be happy to explain.
2. Information We Collect
We collect only the information we need to run the site well and support you. This falls into three broad categories.
(a) Information you provide to us. When you choose to register for an account, get in touch for support, or otherwise interact with us directly, you may share:
- Your name or a display name
- Your email address
- Your phone number (for example, if you message us on WhatsApp)
- Any details you include in a message, enquiry or support request
(b) Information collected automatically. Like most websites, when you visit us our servers and analytics tools may record certain technical information automatically, including:
- Your device type, operating system and browser
- Your IP address and approximate location derived from it
- Pages you view, links you click and how long you stay
- Referring website and general usage patterns
- Cookies and similar identifiers (see the Cookies section below)
(c) Our on-site tools run in your browser. The interactive cricket tools and calculators on 11xplays.it.com are designed to run entirely on your device. The values you type into those tools are processed locally in your browser and are not transmitted to or stored on our servers. When you close or refresh the page, that input is gone unless your own browser has saved it locally.
3. How We Use Your Information
We use the information described above for legitimate, limited purposes, namely to:
- Provide, operate and maintain the website and its features
- Improve our tools, content and overall user experience
- Respond to your questions and provide support over WhatsApp or email
- Manage optional accounts and keep them secure
- Monitor for, detect and prevent fraud, abuse and security incidents
- Comply with our legal obligations and enforce our terms
We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
4. Cookies & Similar Technologies
Cookies are small text files stored on your device that help a website function and understand how it is used. We use two broad types. Essential cookies are needed for the site to work properly, such as remembering your preferences or keeping you signed in. Analytics cookies help us understand which pages are popular and how visitors move through the site, so we can improve it.
You are in control. Most browsers let you view, block or delete cookies through their settings, and you can usually choose to be warned before a cookie is stored. Please note that disabling essential cookies may affect how parts of the site function. For more detail, check your browser's help pages.
5. How We Share Information
We do not sell your personal data, and we never trade it for money. We share information only in the limited circumstances below:
- Service providers. Trusted third parties who help us run the site — for example hosting, analytics or messaging providers — may process data on our behalf under appropriate confidentiality terms.
- Legal requirements. We may disclose information where we are required to by law, regulation, court order or a valid request from a public authority.
- Business transfers. If our website or its assets are ever involved in a merger, acquisition or sale, information may be transferred as part of that transaction, subject to this policy.
6. Data Security
We take reasonable technical and organisational measures to protect the information in our care against loss, misuse and unauthorised access. These measures include limiting who can access data and using secure connections where appropriate.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we work hard to safeguard your information, we cannot guarantee its absolute security, and any transmission is at your own risk.
7. Data Retention
We keep personal information only for as long as it is needed for the purposes set out in this policy, or for as long as required to meet legal, accounting or reporting obligations. When information is no longer needed, we take steps to delete it securely or to anonymise it so it can no longer be linked to you.
8. Your Rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Access the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Request that we delete your information where appropriate
- Object to, or ask us to restrict, certain processing
To exercise any of these rights, please contact us and we will respond within the time frame required by applicable law. We may need to verify your identity before acting on a request.
9. Age Restriction
11xplay is strictly for adults aged 18 and over. The site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to remove it.
10. Third-Party Links
Our site may contain links to third-party services, most notably WhatsApp, which we use for support and enquiries. When you follow such a link, you leave 11xplays.it.com and any information you share is governed by that third party's own privacy policy. We are not responsible for the content or practices of external sites, and we encourage you to review their policies before providing information.
11. International Users
We operate online, and the providers who help us run the site may be located in different countries. This means your information could be processed or stored in a country other than your own, where data protection laws may differ from those where you live. By using our website, you understand that your information may be transferred and processed in this way, subject to appropriate safeguards.
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we do, we will revise the "Last updated" date shown at the top of this page. Significant changes may be highlighted more prominently on the site. We encourage you to review this policy periodically so you stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns or requests about this privacy policy or how we handle your information, we would love to hear from you. Visit our contact page or message us directly on WhatsApp.